Shipping & Exchange Policy

Which Courier Services do we use?

1) The Courier Guy

2) Postnet Counter to Counter Services

3) Pep Store (Paxi) Counter-to-Counter Services

What is the cost per order?

1) PeP Store (Paxi)
* 7 - 9 Working days Small Package R60 Purchase Value R(0-1000)
* 7- 9 Working days Large Package R110 Purchase Value R(1000-4000)

* 3 - 5 Working days Small Package R110 Purchase Value R(0-1000)
* 3- 5 Working days Large Package R140 Purchase Value R(1000-4000)

2) Postnet
* 2 - 3 Working days Small Package R109 Purchase Value R(0-1000)
* 2 - 3 Working days Large Package R135 Purchase Value R(1000-4000)

3) The Courier Guy (Door Delivery)
*1- 2 Working Days Small Package R125 Purchase Value R(0-2000) to all major Cities

Return & Exchange Policy

At The Jean Guys, we want you to be completely satisfied with your purchase. Our return policy is designed to be simple and customer-friendly. If you've had a change of heart or are unhappy with a product, we're here to assist you at every step.

This is where we outline our commitment to ensuring your satisfaction. We believe in making the return and exchange process hassle-free for you. Your confidence in us is our priority, and we're dedicated to making it right for you.